Privacy Policy

MedBill AI collects the following information to provide our medical bill analysis service:

• Account information (name, email address) when you register.
• Medical bill images and documents you upload for analysis.
• Usage data including app interactions and feature usage.
• Device information for push notifications and crash reporting.

We use your information to:

• Analyze medical bills for discrepancies and overcharges.
• Generate appeal letters and savings recommendations.
• Send you notifications about deadlines and savings opportunities.
• Improve our AI analysis accuracy and app experience.

Medical bill data is automatically deleted based on your retention settings (default: 72 hours). You can delete all your data at any time from the Profile screen. We do not sell, share, or rent your medical data to third parties.

To request complete account and data deletion, visit our Account Deletion page.

We use industry-standard security measures including:

• Encrypted data transmission (TLS/SSL).
• Secure server-side processing with automatic data expiration.
• Password hashing with bcrypt.
• Rate limiting and CORS protection on all API endpoints.

We use the following third-party services:

• Stripe for payment processing (subject to Stripe's privacy policy).
• Expo for push notifications.
• Sentry for crash reporting (when enabled).
• AI language models for bill analysis (data processed in-memory, not stored by the AI provider).

You have the right to:

• Access your personal data.
• Delete your account and all associated data.
• Opt out of marketing communications.
• Export your data.

Contact us at [email protected] for any privacy-related requests.

MedBill AI is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the app and updating the "Last updated" date above.

Thorsen Digital
Takoma Park, MD
Email: [email protected]

For privacy-related inquiries, data access requests, or to exercise your rights under applicable privacy laws, please contact us at the email address above.